Thank you for contacting PUBG support!I know where you are coming from. I'll be happy to assist you.
If you can not access your account, please refer to the following information.
1) Please check the password match.
2) If you have entered the correct password but can not log in, you may suspect 'account hijacking'.
3) Please refer to the link below for reference.
I hope this was helpful!
See you on the battleground!