Thanks for writing in and playing Battlegrounds.
Sorry to hear that an item which you have purchased was lost due to unauthorized activity. Let me investigate the issue and resolve it for you. In order to proceed further, we need the following details:
- Character Name:
- Lost Item Type / Quantity:
- Estimated time:
After receiving the above info we'll get back to you with information about the missed item.
Hope to hear from you soon.
See you on the Battlegrounds!