Duplicate Key / Item Purchases

Crates / Items / Keys that have been purchased and duplicate purchases can be refunded through Steam Support if they have not been used and if they meet Steam’s refund requirements.

 

After meeting those requirements please check the process below on how to request for a refund.

 

Steam’s Refund Policy:

https://store.steampowered.com/steam_refunds/

 

Steam Support:

https://help.steampowered.com

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a ticket